Our Technology Platform

Built for Scale. Integrated with Meta.

As an official Meta Technology Provider, CartBack delivers enterprise-grade integrations with the entire Meta platform ecosystem — from Conversions API to WhatsApp Business API.

Platform Overview

One Platform. Every Meta Integration.

CartBack's technology platform provides unified access to Meta's advertising, messaging, and commerce APIs — enabling e-commerce businesses to reach, engage, and convert customers across Facebook, Instagram, WhatsApp, and Messenger.

Conversions API

Server-side event tracking that sends web, app, and offline events directly to Meta — improving data accuracy, attribution, and ad optimization beyond what pixel-only setups can achieve.

Server-Side Tracking Event Deduplication Custom Events Offline Conversions

WhatsApp Business API

Official Business Solution Provider access to the WhatsApp Business Platform — enabling template messages, interactive messages, media sharing, and automated customer engagement at scale.

Template Messages Interactive Buttons Media Messages Webhooks

Instagram Graph API

Programmatic access to Instagram business profiles for publishing content, managing comments, tracking insights, and automating Direct message responses for customer engagement.

Content Publishing Insights & Analytics DM Automation Shopping Tags

Product Catalog API

Automated product feed management that syncs your e-commerce catalog with Facebook and Instagram Shops — powering Dynamic Product Ads, Shopping tags, and in-app checkout experiences.

Feed Sync Dynamic Ads Facebook Shops Instagram Shopping

Messenger Platform

Build automated conversational experiences on Facebook Messenger — including customer support bots, product recommendation engines, order tracking, and lead generation flows.

Send/Receive API Handover Protocol Persistent Menu Quick Replies

Marketing API

Programmatic campaign management across Facebook and Instagram — including ad creation, audience management, budget optimization, and automated performance reporting via the Marketing API.

Campaign Management Audience API Ad Insights Custom Audiences
Architecture

Enterprise-Grade Infrastructure

CartBack's platform is built for reliability, scale, and performance — processing billions of events and millions of messages annually.

99.99% Platform Uptime SLA
<200ms Average API Response Time
2B+ Events Processed Annually
50M+ Messages Delivered Monthly
1

Data Ingestion

Real-time event collection from your e-commerce platform via webhooks, JavaScript SDK, or server-side API. Supports Shopify, WooCommerce, Magento, BigCommerce, and custom platforms.

2

Processing & Intelligence

Events are processed through our ML pipeline for customer scoring, segmentation, optimal send-time prediction, and product recommendation generation.

3

Multi-Channel Delivery

Orchestrated message delivery across Meta platforms (WhatsApp, Messenger, Instagram), email, SMS, and push notifications with real-time delivery tracking.

Integrations

Connects With Your Entire Stack

Pre-built integrations with the leading e-commerce platforms, CRMs, and marketing tools — deploy in minutes, not months.

Shopify

One-click installation from the Shopify App Store

WooCommerce

WordPress plugin with automatic sync

Magento

Native extension for Adobe Commerce

BigCommerce

Certified app with full API integration

Salesforce

Commerce Cloud connector

Custom API

RESTful API for any platform

Klaviyo

Bi-directional data sync

HubSpot

CRM and marketing sync

Security & Compliance

Enterprise Security Standards

Your data is protected by industry-leading security practices and compliance certifications.

Data Encryption

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Customer PII is tokenized and stored in isolated, encrypted databases with strict access controls.

SOC 2 Type II

Independently audited security controls covering data protection, availability, processing integrity, confidentiality, and privacy. Annual third-party audits by a Big Four firm.

GDPR & CCPA Compliant

Full compliance with international data protection regulations including GDPR, CCPA, and LGPD. Automated data subject access requests and right-to-erasure handling.

Meta Platform Compliance

Full adherence to Meta's Platform Terms, Data Use Policy, and Business Tool Terms. Regular compliance reviews and data processing agreements in place with Meta.

Cloud Infrastructure

Hosted on AWS with multi-region redundancy, auto-scaling, and disaster recovery. 99.99% uptime SLA with 24/7 infrastructure monitoring and incident response.

Access Controls

Role-based access control (RBAC) with multi-factor authentication. All system access is logged, monitored, and auditable. Regular penetration testing by certified ethical hackers.

For Developers

Developer-Friendly APIs

Well-documented RESTful APIs, SDKs, and webhooks that make integration straightforward for your engineering team.

REST API

Comprehensive RESTful API with versioning, pagination, rate limiting, and detailed error responses. Available in JSON format with OpenAPI 3.0 specification.

Webhooks

Real-time event notifications for cart events, message delivery status, conversion events, and campaign performance. Retry logic and signature verification included.

SDK Libraries

Official client libraries for Node.js, Python, PHP, Ruby, and Java. Fully typed, well-documented, and maintained by our engineering team with semantic versioning.

Ready to Integrate?

Whether you need cart recovery, Meta platform integrations, or a custom solution — our technical team is ready to help.